Refund and Returns Policy

 

Return Policy

  1. The return or exchange of the product is carried out in the following cases:

1.1. Improper delivery of goods (not corresponding to the order (except the cases of insufficient quantity of product))

1.2. The bottle is damaged or broken.  

  1. In case of defective or insufficiently supplied goods, the return of the goods is made by the request of the Buyer. If the buyer does not request a return of the goods in the case specified in this paragraph, the value of the insufficiently supplied product shall be refunded to the Buyer.
  2. When purchasing the goods from the PICK-UP POINT, the Buyer is obliged to check it on the spot. 
  3. The purchased product is not accepted back (cannot be returned) after the Buyer leaves the pick-up point.
  4. In case of return of the product, the amount paid in advance by the Buyer should be refunded to the account provided by the Buyer within 5 working days after the return of the product.

 

Privacy Policy

In order to ensure the confidentiality of the Buyer’s personal data, we have developed this policy, which will provide information about the data collected on the website and the purpose of their use. 

 

Data Collection and its Privacy

  1. The information (personal data) required to place an order is collected only with the consent of the Visitor. 
  2. Personal information is required when a site visitor will apply for an online order.
  3. The site maintains personal data, such as the visitor’s purchase history on the website, the list of preferred products, the communication with the visitor (including the communication of online inquiries and e-mails).

 

Necessary Information for Making Orders (Personal Data)

  • First name, last name, patronymic/middle name (optional)
  • Contact information, including email address, phone number, shipping address
  • Bank card details
  • Other  

 

The Usage of Personal Data

Personal data is used to deliver the product and to contact you. By providing personal information, you agree that we may contact you (by telephone or e-mail) to provide you with the delivery and to share our suggestions and news with you on marketing purposes.

 

Security

Your data provided on the site is not published through us and is not transmitted to third parties. However, no website can provide 100% protection, and we cannot take responsibility for voluntarily or unintentional accesses, such as hacker attacks. 

The customer has the right to view and edit his / her personal data collected by the website. To do this, you need to send the request to the following e-mail address: tigersofwrathemail@gmail.com

Online transactions on the site are provided by the intermediary bank, so the website does not maintain your bank card details, and the security of the banking transaction is monitored by the intermediary bank and the bank serving your card.

 

Cookie Policy

Cookies are small files that are stored on a user’s computer. They are designed to store some information about the client and the computer, and can only be accessed through a web server or user’s computer. This allows the server to provide content adjusted to the user, or the page itself may contain certain screenshots that are “aware” of the data in the cookie, and thus be able to transfer information from one site (or a similar site) to another.

You may agree or disagree to the provision of Cookie files when accessing our Website.

The site uses cookie files and similar technologies (hereinafter referred to as “cookie files”) to personalize and improve the collected data of the customer.